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Company Profile
CWT-SML Logistics is a joint venture formed between Toll Group and CWT, combining the expertise and global reach of both entities to deliver unparalleled logistics solutions. This strategic partnership leverages Toll Group’s international operational capabilities and CWT’s regional infrastructure and presence, ensuring that clients benefit from world-class services tailored to the dynamic needs of the MENA region and beyond.
Based in Dubai and incorporated in 1997, CWT-SML opened its first owned distribution centre in the Jebel Ali Free Zone. Focused on facilitating our customers’ growth in the MENA region, CWT-SML Logistics provides the best-in-class warehouse infrastructure, supported by efficient third-party logistics (3PL) solutions, and the knowledge to fulfil our customers’ business needs in the region.
Backed by over 25 years of logistics experience, CWT-SML Logistics provides the technical expertise in logistics management to help our customers meet all logistics challenges in this region. Our nimbleness, tested logistics model, and state-of-the-art information system enable us to respond quickly with feasible options to our customers’ supply chain challenges in the MENA region.
CWT-SML Logistics strives to exceed our customers’ expectations. We do this by listening to and understanding our customers’ business needs, customising solutions, and managing every process to deliver the highest service standards.
As a leading integrated logistics service provider, we collaborate with our valued clients and partners to develop innovative solutions that help them overcome their supply chain challenges. We continuously strive for service excellence through our people, solutions, and professionalism in delivering our services.
Company Profile
CWT-SML Logistics is a Dubai-based company incorporated in 1997. It launched its first owned distribution centre in the Jebel Ali Free Zone, focusing on facilitating our customers’ growth in the MENA region. CWT-SML Logistics provides the best-in-class warehouse infrastructure, supported by efficient third-party logistics (3PL) solutions and the knowledge to fulfil our customer’s business needs in the region.
Backed by over 25 years of logistics experience CWT-SML Logistics provides the technical expertise in logistics management to help our customers meet all logistics challenges in this region. Our nimbleness, tested logistics model, and state-of-the-art information system enable us to respond quickly with feasible options to our customers’ supply chain challenges in the MENA region.
CWT-SML Logistics strives to exceed our customers’ expectations. We do this by listening to and understanding our customers’ business needs, customising solutions, and managing every process to deliver the highest service standards.
As a leading integrated logistics service provider, we collaborate with our valued clients and partners to develop innovative solutions to overcome their supply chain challenges. We continuously strive for service excellence through our people, solutions, and professionalism in delivering our services.
Corporate Values
Customer Focus
We believe that customer is the reason why we are here and we take seriously our commitment made to all our customers. We understand that every customer has different needs and therefore all efforts are organized with the main focus of exceeding our customers’ expectation and delivering true values in facilitating the business needs of our customers, consistently and continuously.
Learning
We believe that it is not enough for our people to gain in knowledge, it is more important to facilitate our people in applying these knowledge appropriately as the company evolve. We strive to be a learning organization that focuses in providing the right platform for our people to continuously grow in knowledge, and using these knowledge to add more values to the superior products and services that we are providing to our customers.
Quality
We believe that our customers value the high service level we are providing in our work and this being the reason why most of our customers had being with us since the company started. We are not complacent, and shall continuously aim to deliver our services to our customer in the most efficient manner, at the lowest possible cost and with the shortest turnaround time.
Sustainability
CWT-SML Logistics believes in sustaining and preserving our environment for the sake of our future generations. Our sustainability effort in warehousing includes, but is not limited to:
- 50mm PIR insulation cover for the roof and wall facet to reduce heat transmission into the facility.
- Double-skinned glass-reinforced polyester skylights to reduce energy consumption during day operations.
- LED hi-bay lighting to reduce energy consumption during night operations.
- Hydrothermal protection coating that halves heat transmission into the facility.
- Motion-sensor taps to reduce water wastage.
- CWT-SML Logistics operates minimal transport-related transactions. As transportation is a major contributor to the global carbon footprint, we introduced a process to match the day’s orders against different truck sizes to increase truck payload. This minimises the number of trips required and reduces carbon footprint.
- Used cartons are reused to pack loose outbound orders where possible.
- Unused / unwanted materials are properly segregated for recycling.
- Special waste management procedures, e.g. holding tanks and, spillage control procedures, have been implemented to manage wastes such as lubricants to prevent environmental contamination.
- Cargo movement within the warehouse is reduced through proper planning from put-away to storage, where high-movement products are positioned closer to the loading dock to reduce the movement of material handling equipment and the energy required to recharge them.
- Appropriate material handling equipment is deployed in the facility to minimise manual handling of the product, reducing damage through extensive handling.
- Accurately managing products using the FIFO and/or FEFO criteria to avoid product expiration.
- Established quality control process to better control the “re-conditioning” of returned goods to ensure higher reusability.
- Toll Group invested S$6.8 million to install over 10,000 solar panels across three facilities in Singapore-Clementi Loop, Toll City in Tuas, and the TOPS facility in Loyang-as part of its global shift to renewable energy.
- The solar systems will generate nearly 7 million kWh of clean energy annually and cut 3,000 tonnes of CO₂ emissions, helping to power daily operations and supporting Toll’s goal of 100% renewable electricity by 2030.
- To further advance sustainability, EV charging stations will be added at these sites, aligning with Singapore’s Green Plan and Toll’s commitment to responsible, low-carbon operations.
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