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Strategic Logistics Solutions
Tailoring efficient solutions to meet your unique needs
At CWT-SML Logistics, we believe every customer’s needs are different. Our skilled and experienced team of experts, knowledgeable in customs and legal requirements, develops practical and simple solutions to manage the flow of goods efficiently throughout the supply chain.
Inbound Logistics
Importing products can be a challenging process. Knowledge of customs, duties, and other regulations, and documentation requirements, is key to a smooth process.
CWT-SML Logistics manages more than 18,000 inbound shipments annually. As an Authorized Economic Operator, shipments we manage may be prioritised for customs clearance and documentation requirements are simplified.
From the time a booking is made, we communicate closely with our customers to clearly understand their requirements, ensure regulatory compliance, and provide visibility of the import process.
We believe in spending sufficient time with our customers to ensure all details are clarified prior to the arrival of the first shipment. These can include but not limited to whether the products will go into the free zone warehouse or ship direct to the buyers, Harmonized Code to use, shipping documentation and product details required, etc.
While the whole process is taking place, the customers will be provided with transparency of the full import operation process. The customers can either be updated over the phone, on our website or through emails.
Warehousing
When you leave your products in CWT-SML Logistics warehouse, it becomes our responsibility.
CWT-SML Logistics manages over 100,000 square metres of storage space across six facilities, which include dry storage, temperature-controlled storage, and open yard storage to support our customers’ regional growth.
Our in-house Warehouse Management System (WMS) provides visibility of your products stored in our facilities. In addition to our reports, you can access real-time status online.
Key features of our WMS include:
- System-controlled put-away based on product zones and movement frequency.
- System-controlled picking based on specific picking algorithms, e.g. FIFO, FEFO, serial numbers, and batch code.
- System support for cycle counting
- System-generated local documentation
- 24/7 web-based inventory visibility
- Remote printing of reports
- EDI capability with multiple platforms, e.g. SAP, Oracle, Microsoft Dynamics, and REST API.
- Data security with mirroring technology.
In CWT-SML Logistics, you can be assured that your products are in good hands.
Outbound Logistics
At CWT-SML Logistics, we understand that your sales forecasts can be highly unpredictable, especially during month-end. We strive to fulfill all outbound requests, delivering the right products within the stipulated timeline, to the right location, and the right quantity.
Whether transferring within the free zone, distributing products across the UAE market or re-exporting to the rest of the GCC and beyond, CWT-SML Logistics helps you deliver your customer promises.
Through electronic data transfers via EDI links, our Warehouse Management System allows us to activate our outbound processes with minimal human intervention. Based on the information received, pick lists are generated and allocated based on the algorithm set for each product.
We believe in spending sufficient time with our customers to ensure all details are clarified prior to the arrival of the first shipment. These can include but not limited to whether the products will go into the free zone warehouse or ship direct to the buyers, Harmonized Code to use, shipping documentation and product details required, etc.
While the whole process is taking place, the customers will be provided with transparency of the full import operation process. The customers can either be updated over the phone, on our website or through emails.
Value-added Services
At CWT-SML Logistics, we recognise the importance of compliance with the regulatory requirements in consignees’ environments. As such, we have dedicated more than 5,000 square metres to carry out value-added services that ensure the flow of goods meets your customers’ needs and regulatory requirements. Supported by our state-of–the-art workflow management system, our team of experienced personnel give product owners better control over production cost and inventory carrying cost.
Value-added services include but not limited to:
- Marking and labeling on product packaging
- Inkjet printing on products
- Palletisation for export
- Promotional packing
- Co-packing
- Cutting or sizing
- Quality Assurance
- Repackaging
- Shrink-wrapping
We believe in spending sufficient time with our customers to ensure all details are clarified prior to the arrival of the first shipment. These can include but not limited to whether the products will go into the free zone warehouse or ship direct to the buyers, Harmonized Code to use, shipping documentation and product details required, etc.
While the whole process is taking place, the customers will be provided with transparency of the full import operation process. The customers can either be updated over the phone, on our website or through emails.
Transportation
We support your after-sales experience through our well-coordinated last-mile delivery. From port-to-port container trucking to local transportation and land freight across the GCC, our dedicated team of transport professionals is supported with a GPS-enabled Transportation Management System that provides real-time delivery information and alerts.
