We believe that Quality in the services we provide is our main competitive edge we have over our competition, and much effort and commitment will be required from all staff, including the CEO, Management and Staff of the company to exceed the expectations of our customers. In doing so, CWT-SML Logistics adopts a multi-facet approach to Quality Management. These include:
CWT-SML Logistics LLC is a leading Third-Party Logistics Service Provider that provides quality warehousing space and related logistics services like cargo loading and unloading, customs broker services, domestics and cross-border transportation, and other value-adding services.
We are committed in creating a Quality Culture that embraces Learning, Quality and Customer-oriented mindset among our People, compliance with statutory, regulatory and customers’ requirements, and continually improving the way we operate and serve our Customers.
The implementation of the quality policy is the responsibility of all the staff, with overall responsibility residing with the CEO and all head of departments. It is compulsory that all staff recognizes and accept our philosophy of quality service delivery, and accepting accountability for their own output.
CWT-SML Logistics is committed to safeguard the rights of all our staff, upholding human rights, providing an ethical working conditions and contributing to environmental protection.
We are adamant in meeting the expectations of all our customers, the community and the legal requirements we operate in. We endeavor to consistently operate responsibly and expect the same from our supplier, whom we are committed to work with to help improve their labour and environmental practices.
We welcome your feedback, as well as any suggestions you may have