Quality Control

CWT-SML Logistics LLC is the leading logistics service provider and ISO 9001:2008 certified company. CWT-SML Logistics facilities meet the requirements of large fast moving consumer goods companies to have a consolidated stockholding point to support deliveries to the markets of the Middle East, Southern CIS and further afield. It is dedicated to ensuring that the service exceeds expectations, provides appropriate and careful product care, can provide added value services, accurate inventory control and the provision of comprehensive management information. This commitment is supported by state of the art handling equipment and computer systems that use the latest radio frequency and barcode scanning technology; this combination provides the customers of CWT-SML Logistics an efficient, cost-effective solution to their supply chain management requirements.

Quality policy

Our Clients are engaged in the provision of Shipping services, Freight Forwarding, Logistics and Distribution and other related freight transport activities together with Insurance and Travel Agency services, which consistently strive to satisfy the needs and expectations of its customers.

To help us achieve this, we have implemented and maintain a fully documented Quality Management System based on internationally recognized ISO 9001:2008 standard. Our Quality Management System is designed to continually improve performance by identifying and addressing the needs of our customers. In order for us to achieve continual improvement, we have set and will maintain, review and where necessary revise quality objectives with the aim of continually improving our performance.

Supplier Responsibility, Quality, Safety & Security

CWT-SML Logistics believes in responsible practices to safeguard the right and ethical working conditions of the staff, environment and expects all our suppliers to have the highest commitment to our business code of conduct. Being an ISO 9001:2008 certified company CWT-SML Logistics’ Quality policy ensures continual improvement on the processes with regular process audit and corrective actions. The upgrade towards ISO 9001:2015 is underway with more emphasis on Risk Assessment and Audits. CWT-SML Logistics follows a strict QHSE(Quality Health Safety Environment) controlled and monitored by Internal policies and procedures that adhere to the statutory and regulatory requirements of Dubai Government Authorities. CWT-SML Logistics has been accredited with BRC (British Retail Consortium) certification to their internationally recognized standard for ‘Storage of ambient food, packaging materials and consumer products’. The BRC Standards also guarantee the standardization of quality, safety and operational criteria and ensure that CWT-SML Logistics provide complete cover for the customer products. CWT-SML Logistics is TAPA-A certified and follows stringent security policy to ensure the best safeguard of the assets. The security infrastructure is well supported by CCTV cameras, with 24×7 Surveillance by security agencies patrolling within the premises of the warehouse. CWT-SML Logistics is a 5 star rated warehouse facility by DMCC(Dubai Multi Commodities Centre), Govt of Dubai.

OHSAS 18001 ISO14000